We got lucky. Or perhaps it would be better to say, we were blessed. We found a really great, credentialed orthodontist for the girls, Dr. Howard Nakamura. (Yes, we checked him out thoroughly!) He’s a true professional and was extremely understanding of our situation. He actually does the orthodontic work himself, rather than “supervising” a bunch of dental assistants in assembly line fashion. We feel much better with the girls going to him. In addition, our credit card company, after numerous letters back and forth, finally agreed to credit our account. In 30 years, it’s the only time I’ve ever taken advantage of that “dispute” clause in the fine print of the credit card agreement. Like I said, we were blessed. We got a do-over and learned a valuable lesson at minimal financial cost.
Soon we will be filing to dismiss our small claims case, because now it’s the credit card company who has the loss from Dr. Newhart. Part of me is sad about that, because I would really have liked to have heard a judge say that Dr. Newhart is in the wrong toward us. I’ll continue to support this website as long as it’s helping people, and with any luck the additional distance from the case will make me more clear-eyed and able to help.